Escalation for user tasks

Flowable Application
1

Hello,

For a given user task, if the task is not getting completed on time, I need to send escalation mails. Like, first time to a group, if not completed, escalate to the manager and so on. Is there any better way to achieve this and not to add multiply boundary timers ?

2

Hi,

to make it simple, at server side you can write Scheduler after first/secondary boundary timers.

Thanks,
Vijay.V