# User task not getting assigned to anyone

**URL:** <https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361>\
**Category:** Flowable Engine\
**Created:** [January 31, 2019, 12:46pm UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361 "2019-01-31T12:46:47Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![RRSR](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/rrsr/32/1011_2.png) [@RRSR](https://forum.flowable.org/u/RRSR)\
**Post date:** [January 31, 2019, 12:46pm UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/1 "2019-01-31T12:46:47Z")

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I’m creating the demo **Vacation request app** following the [documentation](https://www.flowable.org/docs/userguide/index.html#flowableApps).

For a user task _Provide vacation information_ as shown below :

![1](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex035/uploads/flowable/original/2X/d/dd194a0e95046294a81043fb14f8a7169a8f9fc5.png)

Even after setting the assignment to _Assigned to process initiator_ as shown below :

![2](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex035/uploads/flowable/original/2X/8/8867767437054e4cd013bf1228aba8d6616f0fae.png)

I am not getting the claim button and also the task is not assigned to anyone as shown below :

![3](https://cdck-file-uploads-canada1.s3.dualstack.ca-central-1.amazonaws.com/flex035/uploads/flowable/original/2X/f/fffe0b6c74d70b1a2f571f886e89936517740f8f.png)

Any help is appreciated.

Thanks.

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<div class="post-metadata">

**Author:** ![Robinyo](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@Robinyo](https://forum.flowable.org/u/Robinyo)\
**Post date:** [January 31, 2019, 10:12pm UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/2 "2019-01-31T22:12:38Z")

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> [@RRSR](#):
>
> I am not getting the claim button

## Assign tasks to people

> Responsibility for a task is defined by setting its assignment. You can do this by selecting a User Task and clicking its _Assignments_ property. A dialog pops up that allows you to choose whether the assignee should be a single person (it can be a named user, or simply the person that started the process); a list of _candidate_ users; or, one or more candidate groups. If a task is assigned to a list of candidates or groups, then someone from the list or group has to _claim_ the task to work on it – it then becomes directly assigned to them for that specific task in that specific instance of the process.

Ref:

- [Instant Gratification with Flowable 6](https://paulhh.wordpress.com/2017/01/31/flowable-6-instant-gratification/)
- [Getting started with Flowable](https://robferguson.org/blog/2018/12/10/getting-started-with-flowable/)

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<div class="post-metadata">

**Author:** ![RRSR](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/rrsr/32/1011_2.png) [@RRSR](https://forum.flowable.org/u/RRSR)\
**Post date:** [February 1, 2019, 4:05am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/3 "2019-02-01T04:05:27Z")

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I exactly did the same but still no claim button is coming. Kindly refer the above screenshots of the same.

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<div class="post-metadata">

**Author:** ![Robinyo](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@Robinyo](https://forum.flowable.org/u/Robinyo)\
**Post date:** [February 1, 2019, 4:12am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/4 "2019-02-01T04:12:23Z")

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> [@RRSR](#):
>
> I exactly did the same but still no claim button is coming.

Have you:

- created a **group**
- created a **user**
- added the **user** to the group
- assigned the **group** to the User task

Signed into the Flowable Task App as the **user** you created?

> [@RRSR](#):
>
> Kindly refer the above screenshots of the same.

You are signed in as the “Test Administrator”.

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<div class="post-metadata">

**Author:** ![RRSR](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/rrsr/32/1011_2.png) [@RRSR](https://forum.flowable.org/u/RRSR)\
**Post date:** [February 1, 2019, 4:19am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/5 "2019-02-01T04:19:41Z")

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I created the workflow signed in as `admin` user and then in the Task app started the process logged in as the same `admin` user.  
The admin user is by default present and I have not assigned it to any group

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<div class="post-metadata">

**Author:** ![Robinyo](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@Robinyo](https://forum.flowable.org/u/Robinyo)\
**Post date:** [February 1, 2019, 4:22am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/6 "2019-02-01T04:22:08Z")

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> [@RRSR](#):
>
> I created the workflow signed in as `admin` user and then in the Task app started the process logged in as the same `admin` user.  
> The admin user is by default present and I have not assigned it to any group

Have you tried:

- creating a **group**
- creating a **user**
- adding the **user** to the group
- assigning the **group** to the User task

Signed into the Flowable Task App as the **user** you created?

> … If a task is assigned to a **list of candidates** or **groups** , then someone from the list or group has to _claim_ the task to work on it.

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<div class="post-metadata">

**Author:** ![RRSR](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/rrsr/32/1011_2.png) [@RRSR](https://forum.flowable.org/u/RRSR)\
**Post date:** [February 1, 2019, 4:32am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/7 "2019-02-01T04:32:43Z")

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Got the issue. There was nothing wrong is the user assignment but the issue was that I was not deploying the app after doing changes in the workflow. After deploying the app now the assignment works just fine.  
I guess the app needs to be deployed(`publish`) every time any change is done so then only the same will be reflected in the task app.

@Robinyo - Thanks for helping. 🙂

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<div class="post-metadata">

**Author:** ![Robinyo](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@Robinyo](https://forum.flowable.org/u/Robinyo)\
**Post date:** [February 1, 2019, 4:53am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/8 "2019-02-01T04:53:08Z")

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If you create a new version of a business process then you also need to publish the updated app definition.

> [@RRSR](#):
>
> I am not getting the claim button

So are you ‘getting’ the **claim button** now?

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<div class="post-metadata">

**Author:** ![RRSR](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/rrsr/32/1011_2.png) [@RRSR](https://forum.flowable.org/u/RRSR)\
**Post date:** [February 1, 2019, 5:37am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/9 "2019-02-01T05:37:35Z")

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> [@Robinyo](#):
>
> If you create a new version of a business process then you also need to publish the updated app definition.

Actually, I am not sure what defines a new version but what I experienced is that after doing any change you need to publish the app to see the changes reflected in the Task App.

> [@Robinyo](#):
>
> So are you ‘getting’ the **claim button** now?

As the task is assigned to one person only so no `claim` button is needed. Instead, the `save` and `complete` button are working as expected.

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<div class="post-metadata">

**Author:** ![Robinyo](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@Robinyo](https://forum.flowable.org/u/Robinyo)\
**Post date:** [February 1, 2019, 5:58am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/10 "2019-02-01T05:58:56Z")

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> [@RRSR](#):
>
> I am not getting the claim button

I guess I was confused by your question as it referred to the [claim button](https://www.flowable.org/docs/userguide/index.html#bpmnFirstExampleCandidateList):

 ![assigned](https://canada1.discourse-cdn.com/flex035/uploads/flowable/original/2X/c/c4580413c4dd78011836185492722b13fa4a62f5.png)

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<div class="post-metadata">

**Author:** ![RRSR](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/rrsr/32/1011_2.png) [@RRSR](https://forum.flowable.org/u/RRSR)\
**Post date:** [February 1, 2019, 7:11am UTC](https://forum.flowable.org/t/user-task-not-getting-assigned-to-anyone/3361/11 "2019-02-01T07:11:53Z")

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> [@Robinyo](#):
>
> I guess I was confused by your question as it referred to the [claim button](https://www.flowable.org/docs/userguide/index.html#bpmnFirstExampleCandidateList):

Actually that demo I completed. I was working on another demo which is a little below that: [vacation request app](https://www.flowable.org/docs/userguide/index.html#flowableTaskApp) which does not have any user group so no claim button will be present but just the `complete` button as the task is assigned to the initiator itself.
