# User list is not population when try to assign a task

**URL:** <https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637>\
**Category:** Flowable Engine\
**Created:** [March 23, 2021, 3:36pm UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637 "2021-03-23T15:36:50Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![hegde89](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/hegde89/32/2106_2.png) [@hegde89](https://forum.flowable.org/u/hegde89)\
**Post date:** [March 23, 2021, 3:36pm UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637/1 "2021-03-23T15:36:50Z")

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Hi @yvo

we are using the keyclock for authentication with AzureAD, we hosted the application inside the AKS  
when we are trying to assign the user to a task, the registered user list is not getting populating.

**API is giving the bellow error**  
General  
Request URL: [https://baseURL/flowable-ui/app/rest/workflow-users?filter=b](https://baseURL/flowable-ui/app/rest/workflow-users?filter=b)  
Request Method: GET  
Status Code: 500  
Remote Address: 20.67.127.93:443  
Referrer Policy: strict-origin-when-cross-origin

**Response Header**  
cache-control: no-cache, no-store, max-age=0, must-revalidate  
content-type: application/json  
date: Tue, 23 Mar 2021 15:27:56 GMT  
expires: 0  
pragma: no-cache  
server: istio-envoy  
strict-transport-security: max-age=31536000 ; includeSubDomains  
x-content-type-options: nosniff  
x-envoy-upstream-service-time: 13  
x-frame-options: SAMEORIGIN  
x-xss-protection: 1; mode=block

**Request Header**  
:authority: baseURL  
:method: GET  
:path: /flowable-ui/app/rest/workflow-users?filter=b  
:scheme: https  
accept: application/json, text/plain, _/_  
accept-encoding: gzip, deflate, br  
accept-language: en-GB,en;q=0.9  
cache-control: no-cache, no-store, must-revalidate  
cookie: JSESSIONID=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx  
expires: 0  
pragma: no-cache  
referer: [https://baseURL/flowable-ui/workflow/](https://baseURL/flowable-ui/workflow/)  
sec-ch-ua: " Not A;Brand";v=“99”, “Chromium”;v=“90”, “Microsoft Edge”;v=“90”  
sec-ch-ua-mobile: ?0  
sec-fetch-dest: empty  
sec-fetch-mode: cors  
sec-fetch-site: same-origin  
user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.30 Safari/537.36 Edg/90.0.818.14

**Repose**  
{timestamp: “2021-03-23T15:27:56.364+00:00”, status: 500, error: “Internal Server Error”, message: “”,…}  
error: “Internal Server Error”  
message: “”  
path: “/flowable-ui/app/rest/workflow-users”  
status: 500  
timestamp: “2021-03-23T15:27:56.364+00:00”

any help here please

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<div class="post-metadata">

**Author:** ![yvo](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/yvo/32/2231_2.png) [@yvo](https://forum.flowable.org/u/yvo)\
**Post date:** [March 23, 2021, 3:40pm UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637/2 "2021-03-23T15:40:22Z")

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Hi…

first; when there is a 500 there will probably be error logging on the server.  
Can you provide that?

Yvo

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<div class="post-metadata">

**Author:** ![hegde89](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/hegde89/32/2106_2.png) [@hegde89](https://forum.flowable.org/u/hegde89)\
**Post date:** [April 19, 2021, 5:20pm UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637/3 "2021-04-19T17:20:22Z")

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Hi @yvo

we are able to see this log when we click on assignee

```
 2021-04-19 17:19:09.575 ERROR 1 --- [io-8080-exec-39] a.c.c.C.[.[.[.[Flowable IDM App Servlet] : Servlet.service() for servlet [Flowable IDM App Servlet] in context with path [/flowable-ui] threw exception [Request processing failed; nested exception is org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: [no body]] with root cause

org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: [no body]
```

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<div class="post-metadata">

**Author:** ![hegde89](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/hegde89/32/2106_2.png) [@hegde89](https://forum.flowable.org/u/hegde89)\
**Post date:** [April 19, 2021, 5:24pm UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637/4 "2021-04-19T17:24:37Z")

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the following variable we are settingup

```
- env:
    - name: SERVER_PORT
      value: "8080"
    - name: SPRING_DATASOURCE_DRIVER-CLASS-NAME
      value: org.postgresql.Driver
    - name: SPRING_DATASOURCE_URL
      value: jdbc:postgresql://<databaseName>:5432/flowablembvstage
    - name: SPRING_DATASOURCE_USERNAME
      value: <databaseUserName>
    - name: SPRING_DATASOURCE_PASSWORD
      value: <Password>
    - name: FLOWABLE_COMMON_APP_IDM-ADMIN_USER
      value: admin
    - name: FLOWABLE_COMMON_APP_IDM-ADMIN_PASSWORD
      value: test
    - name: SPRING.SECURITY.OAUTH2.RESOURCESERVER.JWT.ISSUER-URI
      value: https://dnsName/auth/realms/Flowable
    - name: SPRING.SECURITY.OAUTH2.CLIENT.REGISTRATION.KEYCLOAK.CLIENT-ID
      value: flowable-client
    - name: SPRING.SECURITY.OAUTH2.CLIENT.REGISTRATION.KEYCLOAK.CLIENT-SECRET
      value: 5a63612b-c419-40fe-8d01-2f91689bb4c0
    - name: SPRING.SECURITY.OAUTH2.CLIENT.REGISTRATION.KEYCLOAK.AUTHORIZATION-GRANT-TYPE
      value: authorization_code
    - name: SPRING.SECURITY.OAUTH2.CLIENT.PROVIDER.KEYCLOAK.ISSUER-URI
      value: https://dnsName/auth/realms/Flowable
    - name: SPRING.SECURITY.OAUTH2.CLIENT.PROVIDER.KEYCLOAK.USER-NAME-ATTRIBUTE
      value: preferred_username
    - name: FLOWABLE_IDM_APP_KEYCLOAK_ENABLED
      value: "true"
    - name: FLOWABLE_IDM_APP_KEYCLOAK_SERVER
      value: https://dnsName
    - name: FLOWABLE_IDM_APP_KEYCLOAK_AUTHENTICATION-REALM
      value: master
    - name: FLOWABLE_IDM_APP_KEYCLOAK_AUTHENTICATION-USER
      value: mbvadmin
    - name: FLOWABLE_IDM_APP_KEYCLOAK_AUTHENTICATION-PASSWORD
      value: password
    - name: FLOWABLE_IDM_APP_KEYCLOAK_REALM
      value: Flowable
    - name: FLOWABLE.COMMON.APP.SECURITY.TYPE
      value: OAUTH2
    - name: FLOWABLE.COMMON.APP.SECURITY.OAUTH2.AUTHORITIES-ATTRIBUTE
      value: groups
    - name: FLOWABLE.COMMON.APP.SECURITY.OAUTH2.GROUPS-ATTRIBUTE
      value: userGroups
    - name: logging.level.org.flowable
      value: DEBUG
    image: flowable/flowable-ui:6.6.0
```

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<div class="post-metadata">

**Author:** ![yvo](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/yvo/32/2231_2.png) [@yvo](https://forum.flowable.org/u/yvo)\
**Post date:** [April 20, 2021, 6:17am UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637/5 "2021-04-20T06:17:37Z")

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can you share a bit more logging?  
It’s hard to pinpoint where the issue originates.  
It looks like no credentials are being set on a request.

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<div class="post-metadata">

**Author:** ![hegde89](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.flowable.org/hegde89/32/2106_2.png) [@hegde89](https://forum.flowable.org/u/hegde89)\
**Post date:** [April 20, 2021, 1:16pm UTC](https://forum.flowable.org/t/user-list-is-not-population-when-try-to-assign-a-task/7637/6 "2021-04-20T13:16:41Z")

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@yvo thanks for pointing out the issue. yes one extra character was added by mistake in IDM variable  
issue has been resolved